Shipping policy
Shipping Policy
Shipping Regions:
Our shipping services are available in the following regions:
•North America
•Europe
•Oceania
Shipping Methods:
We deliver your orders using EMS and International Parcel services provided by Japan Post.
Shipping Fees:
Shipping fees are as follows:
•International Shipping: Fees vary by region. Specific costs will be displayed in your cart.
Delivery Time:
Orders are typically shipped within 3–5 business days. Estimated delivery times are as follows:
•International Shipping: 7–21 business days after dispatch (depending on the region).
Please note that delays may occur during peak seasons or due to circumstances at the destination.
Customs and Taxes:
For international shipments, customs duties or import taxes may apply. These costs are the responsibility of the customer.
Tracking Information:
After dispatch, you will receive an email with a tracking number. Shipping status can also be checked on the respective courier’s website.
Shipping Notes:
•If there is an error or omission in the provided address and re-delivery is required, additional shipping costs may apply.
•If the destination is in an area not covered by our couriers, we will contact you separately.
Contact Us:
If you have any questions about shipping, please contact us at:
info@goodstuff-japan.com